FAQs

Order and Shipping:

 

Ques.  What happens when I placed my order?

Ans. Once your order has been placed, you will receive an auto- generated Email and SMS of your order details.

 

Ques.  Can I modify my details after placing the order?

Ans. You have a maximum of 6 hours to modify your shipping details or your contact number. Write to us at contactmensome@gmail.com to help you out.

 

Ques.  Can the order be modified after placing one already?

Ans. unfortunately, you won’t be able to modify your order which you have already placed. You can always place a new one.

 

Ques.  How long do I have to wait for my order?

Ans. Our shipping is quite fast and your order will be delivered to you within 3-5 days.

 

Ques.  Are there any charges for cash on delivery order?

Ans. Order below Rs.399 have shipping charges of Rs.49 and above Rs.399 value is free of shipping.

 

Offers/Discounts:

 

Ques. How to avail a discount?

Ans. We have multiple discount coupons available for you to shop your favorite MENSOME products in best offers possible. You can only apply one coupon code per order so choose wisely.

 

Refunds, Cancellation and Exchange:

 

Ques. Can I Cancel My order?

Ans. Yes. You can cancel your order, please read cancellation policy.

 

Ques. Can an item be exchanged or refunded for?

Ans. Yes. Please read Refund Policy for more information.

 

Ques. How long does a refund take?

Ans. It usually take 3-5 business days. Please read refund policy.